Onboard Cruise Consultant

Onboard Cruise Consultant

Basic salary plus uncapped comission

Full time - Contract

An Onboard Cruise Consultant promotes and sells future cruise bookings, cruise packages, and loyalty offers directly to guests during their current voyage.

Travel & Hospitality Talent Hub are working with a luxury cruise brand seeking a future cruise consultant to join their onboard team.

Key Responsibilities

- Sales & Revenue Generation

-Sell future cruise bookings to passengers onboard

-Promote cruise line offers, itineraries, and promotions

-Encourage future cruise deposits and repeat bookings

- Upsell cabin upgrades, excursions, and add-ons

- Guest Interaction

-Actively engage with guests in public areas, events, and presentations

-Host or assist with sales presentations and onboard events

-Build rapport and provide personalised cruise recommendations

-Reservations & Administration

-Use cruise booking systems

- Manage bookings, amendments, cancellations, and payments

-Maintain accurate sales records and reports

-Coordination Onboard

-Work with hotel, guest services, and entertainment teams

- Support promotional events like cocktail parties or loyalty gatherings

-Ensure smooth guest experience while achieving sales targets

Talent Specialists - [email protected]

Job requirements

Previous sales & customer service experience ( cruise preferred)

Strong communication and persuasion skills

Comfortable working long hours and split shifts onboard

Ability to live and work in a ship environment for months at a time

Good organisation and multitasking ability

English fluency (other languages often a plus)

Get In Touch

Whether you’re hiring across Travel, Hospitality, Maritime, Tourism, Technology, or at Executive level, Travel & Hospitality Talent Hub works in partnership with clients and candidates to deliver the right fit—professionally, culturally, and strategically

Travel & Hospitality Talent Hub

Travel & Hospitality Talent Hub was created to provide a more focused, practical approach to recruitment within Travel, Hospitality, Events, Maritime, Tourism, Technology & Executive Recruitment Sectors. We work with businesses across the UK and internationally, helping them find people who genuinely fit their organisation, not just candidates who match a job title.

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