Regional Sales Manager - Scotland

Salary to be discussed

We are looking for an experienced and commercially driven Regional Sales Manager to lead and develop a network of travel sales teams across Glasgow Scotland.

This is an exciting leadership opportunity for someone with a strong background in the travel industry

You will be responsible for driving regional sales performance, supporting and developing local management teams, identifying opportunities for growth and ensuring consistently high standards of customer service.

Key Responsibilities

Lead, motivate and inspire a team of Travel Managers and sales teams to maximise sales performance, customer satisfaction and commercial results.

Take ownership of regional sales performance, ensuring teams achieve agreed targets across sales, revenue, profitability and customer experience.

Monitor regional KPIs and identify trends, opportunities and areas for improvement.

Coach and develop Travel Managers, helping them build confident, knowledgeable and high-performing sales teams.

Support managers with performance management, recruitment, employee relations and wider people challenges.

Encourage teams to maximise every sales opportunity, develop customer relationships and increase repeat and referral business.

Identify opportunities to grow sales within the region, including new markets, customer segments, products and commercial initiatives.

Ensure teams have a strong understanding of holiday products, destinations, suppliers and the wider travel market.

Take ownership of escalated customer situations, ensuring issues are handled professionally and with a strong focus on customer satisfaction.

Conduct regular visits across the region, providing leadership, coaching, commercial support and performance feedback.

Share best practice across locations and encourage teams to continually improve their sales approach and customer journey.

Ensure high standards of customer service, sales processes, compliance and operational performance are consistently maintained.

Build strong relationships with internal teams and external travel partners to support regional sales objectives.

Keep up to date with travel industry trends, destinations, products and market opportunities to help teams maximise commercial potential.

What We're Looking For

Proven experience in a senior sales or leadership role within the travel industry.

A strong track record of delivering sales growth and achieving or exceeding commercial targets.

An inspirational leader who can motivate, coach and develop Travel Managers and sales professionals.

A genuine passion for travel and a strong understanding of the holiday and leisure travel market.

Commercially focused, with the ability to identify opportunities and turn them into measurable sales results.

A confident and engaging communicator who can influence and motivate people at all levels.

Strong customer-focused values and a commitment to delivering memorable holiday experiences.

An effective coach who enjoys developing individuals and helping teams reach their full potential.

A confident decision-maker who can deal effectively with customer escalations and challenging situations.

Highly organised, proactive and resilient, with the ability to manage a varied regional workload.

Comfortable working in a fast-paced, target-driven environment where commercial performance is a key priority.

Experience managing multiple travel locations, teams or territories would be highly advantageous.

The Opportunity

This is an excellent opportunity for an ambitious travel professional to take responsibility for a regional territory and make a significant impact on sales growth, customer experience and team development.

You will have the opportunity to work closely with experienced travel professionals, develop talented managers and play a key role in growing the performance of a successful regional travel operation.

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